Support
There is no customer base yet, so support is us, answering directly.
Support during development
Creobot is in development and there is no customer base yet, so there is no ticketing system, no help centre and no support hours to publish. Questions come to us directly and we answer them.
What support will look like
In our launch pricing direction, email support appears on the Starter plan and priority support on Pro and Scale. What those response times mean will be published as specific numbers before launch rather than as adjectives.
Documentation
Product documentation will be published alongside launch. In the meantime the feature pages describe how each capability works, including limits, and the blog covers the underlying decisions in more depth.
If something on this site is wrong
Tell us. That includes factual errors on comparison pages, a claim that seems overstated, or a broken link. We would rather fix it than have it stand.
Reporting a security issue
Contact us directly rather than disclosing publicly. See the security page.