Local business
Answer hours, location, booking and service questions without staffing a live chat desk.
The problem
Local businesses get the same handful of questions constantly. Hours, location, parking, whether you take bookings, whether you do a particular service, what it costs. Answering them individually is a staffing cost that scales with nothing useful.
How Creobot handles it
It answers from your own pages, which is exactly the content that already covers these questions. For a small site this is the case where a hand written FAQ does most of the work, because a lot of the answers live in someone's head rather than on a page.
Writing the FAQ is the main task
Thirty explicit question and answer pairs takes an afternoon and improves answer quality more than any other single change for a small site. It also has a useful side effect: writing them tells you which ones should have been on your website all along.
Booking and commitments
Creobot can point people to a booking page. It should not confirm a booking, quote a bespoke price or make a commitment on your behalf. Those need a person, and the escalation path handles them.
Cost
The credit model is designed so a small site with modest traffic stays inexpensive. The Free plan exists for testing and the Starter plan is intended for exactly this case. Prices are a launch direction and are not final.